Kelly Plastering

At Kelly Plastering, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store, and disclose your personal information.

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our plastering services, communicate with you, and comply with our legal obligations. The types of information we may collect include:

· Name and contact details (such as address, phone number, and email address)

· Details about your property or project requirements

· Payment information

· Any correspondence or feedback you provide

2. How We Collect Information

We collect personal information in several ways, including:

· Directly from you, when you contact us via phone, email, our website, or in person

· When you request a quote or make a booking

· Through our website, including contact forms and cookies (for website analytics)

3. Use of Personal Information

We use your personal information to:

· Provide and manage our plastering services

· Communicate with you regarding your enquiries, bookings, and feedback

· Issue invoices and process payments

· Comply with our legal and regulatory obligations

· Improve our services and website

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

· To contractors or service providers who assist us in delivering our services (e.g., subcontractors, IT support)

· Where required by law or to comply with legal processes

· With your consent, or as otherwise permitted by law

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes the use of secure storage and access controls.

6. Access to and Correction of Your Information

You have the right to access the personal information we hold about you and to request correction if it is inaccurate or outdated. Please contact us using the details below to make such a request.

7. Website and Cookies

Our website may use cookies to improve your browsing experience and collect anonymous usage data. You may choose to disable cookies in your browser settings, but this may affect the functionality of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

0405 199 409

This policy was last updated on 03/12/2025.